Office Policies

Office Policies

Financial

We gladly accept assignment from Insurance companies. On the day of treatment, please pay your portion of the co-pay and we will collect the rest from the insurance company.

We accept all forms of payments except for personal cheque or American express.

 

Insurance

We accept insurance from most companies. Please bring in your insurance card at your first appointment so we can enter this information into our system. We will try to keep you informed about your treatment cost and insurance limit so you don’t have to pay out of pocket. We consider this a shared responsibility and patients should keep informed of their insurance limits as well.

For more involved treatment, we will send an estimate to the insurance. In 3-4 weeks, the insurance company will reply to you via email or online or with a letter sent to your house. Please fax it to us as soon as you can so can proceed with your treatment.
Our fax number is 905 895 1671.

 

Appointments

We respect our patients’ time and try to be on time for the appointment. There might be a very rare time that you may have to wait more than 5 min to see your dental care provider.

Please always arrive 5 minutes before your treatment appointment and 10 min before your first appointment so you will have a chance to fill our new patient form.

 

Address

East River Dental Care

130 Davis Drive

Unit 35, Box 70,Newmarket

Ontario, Canada

L3Y2N1

Ph: 905-895-8031

Fax: 905-895-1671

Practice Hours

Monday : 8:00 AM – 7:00 PM

Tuesday : 8:00 AM – 7:00 PM

Wednesday: 9:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday : 9:00 AM – 4:00 PM

Saturday : 9:00 AM – 2:00 PM(alternate)

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